It is no longer news that customers of telecom giant, MTN have over the last few days, experienced disruptions in USSD and some other services offered jointly by MTN and commercial banks owing to disagreements between the two parties over commission and service charges.
As a result of the disconnection, MTN is exploring other electronic payment platforms for its customers to recharge their phones.
According to a report from Punch, these alternative channels include payment solutions platforms such as Flutterwave, Jumia Pay, OPay, Kuda, Carbon and BillsnPay.
The mobile network operator, in a statement on Saturday, April 3, 2021, issued by its Senior Manager, External Relations, Funso Aina, also said customers could recharge airtime by dialling *904# and *606#.
What MTN is saying
MTN, in its statement, said, “It will interest you to note that for the benefit of our customers who have been greatly inconvenienced by the service suspension, we now have alternative channels of accessing MTN services electronically.
Below is the list and links to access the various alternative platforms:
MTN On Demand is on 904# and also via https://mtnondemand.flutterwave.com; Barter By Flutterwave (app); Jumia Pay (app); OPay (app); MTN Xtratime airtime loans (606#);
BillsnPay (app and web);
Momo agent *223#
The Apps can be downloaded from the Playstore and the Appstore.”